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Privacy & Cookie use policy

This is an online booking platform that allows guests or tenants to perform online booking or reservations of properties and rooms from our chain. 

1. What kind of personal information is collected?

The following kind of personal information is collected from you:

  • your contact information, such as full name, phone and email address;

  • billing information and billing details.

2. Use of collected information

We will share the information that we collect through the website with our platform provider, in order to to provide and support:

  • communicating with users regarding their use of our services;

  • enhancing the security and safety of our services for, such as by investigating suspicious activity or violations of applicable terms or policies;

  • associating activity across different devices operated by the same individual to improve the overall operation of the Service;

  • conducting data and system analytics, including research to improve our service.

3. Disclosure of information

We may disclose the information collected in the following ways:

  • to third-party service providers that assist in providing various services to you as a guest;

  • to third-party service providers that assist us in billing;

  • to protect the safety of any person; to address fraud, security or technical issues;

  • in connection with a subpoena, warrant, discovery order or other request or order from a law enforcement agency.

4. Accessing, modifying, exporting or deleting your information

You may access, correct or delete information that you have submitted to us using our website (for example, editing your personal information). If you are not able to do so using the website, you should contact us directly for access, modification or deletion of your personal information.

 

5. Third-party links and content

The website may contain links to content maintained by third parties that we do not control. You should review the privacy policies of each website that you visit.

 

6. Children's privacy

We do not knowingly or intentionally collect information about children who are under 16 years of age.

 

7. Cookies

Our third-party website analytics and marketing providers (such as Google) use cookies on their tools. Cookies are packets of information sent by our providers to your web browser and then sent back by the browser each time it accesses our website. The cookies may contain a variety of information, such as the web pages you have accessed, session durations and IP addresses. Cookies are used for various purposes, such as to collect statistical information about your use of the Service and save you the need to re-login with your username and password when you use the Service.

This information is used to make websites work more efficiently, as well as to provide business and marketing information, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help our providers to tailor our website to your personal needs, as well as to detect and prevent security threats and abuse.

When you first visit the website you are provided with the option to accept the use of marketing and tracking cookies for a three-month period.

If you wish to block cookies, you may do so through your browser’s settings or using the option in the service website for blocking marketing cookies. You can delete cookies that are already on your computer and you can set your browser to prevent them from being placed going forward. Please refer to the browser's help menu for further information. However, please bear in mind that disabling cookies may adversely affect your user experience on the Service. To learn more about how to reject cookies, visit www.allaboutcookies.org.

 

8. Changes to the privacy policy

This Privacy Policy may be updated from time to time. When updated the "Effective date" above will be amended and the new Privacy Policy will be posted online.

 

9. Contact

If you have any questions about this Privacy Policy, please contact us using the contact email provided in the footer.

Last revised on 09/11/2019

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